Furnishing B2Bis a company registered in England and Wales with company number 05411751. Our VAT number is 863-3547-09. The registered office address is: 47 Lichfiled Court Sheen Road Richmond, TW9 1AU England

Term & Conditions

• Ownership
Furnishing B2B shall remain the owner of all goods, until the full amount of invoice value has been paid.
• Liability
It will be the responsibility of the purchaser to ensure that all goods are insured once delivered. Furnishing B2B is only responsible for the goods up to the time of delivery and installation. Furnishing B2B will not be liable for any loss or injury attributable to defects in the goods or otherwise in relation to the performance of any contract entered into between Furnishing B2B and the purchaser. Furthermore, the purchaser shall indemnify Furnishing B2B against any claim for such damage, loss or injury made against Furnishing B2B by a third party.
• Damaged Items
Any damage or shortage of items must be notified in writing within 7 days. All items will be checked on delivery and Furnishing B2B will advise the purchaser if any items are outstanding. We cannot accept liability for items that go missing after delivery. Furnishing B2B require that the purchaser or their nominated agent inspect all work carried out, failure to do this during the ‘signing off period’ would be considered as the purchaser having accepted and approved all work.
• External Access
It is the responsibility of the purchaser to provide access to the property either in person or through a nominated agent. Furnishing B2B will return keys to the key holder providing that the distance traveled to do this is considered reasonable by Furnishing B2B.
• Internal Access
Most of our furnishings are purchased with internal access in mind. Furnishing B2B will not be held responsible for furniture items not fitting through doorways or into the allocated rooms unless we have been informed in advance about restricted internal access. It is the duty of the purchaser to inform us of any access restrictions such as limited doorway space, low ceilings or any other unusual build feature.
• Guarantees
All manufacturers warranties and guarantees will be passed to the owner of the goods in case of faulty workmanship or other claims requiring exchange or repair. All quotes are given in good faith.
• Cancellation
Furnishing B2B reserves the right to charge the commissioning client for any costs incurred through change of installation date or change of furniture specification, which is not instigated by Furnishing B2B.
• Force Majeure
Furnishing B2B will not be liable to the purchaser for any breach of contract arising from or which may have been caused by an act of God, war, riot, civil commotion, government order, direction or legislation by fire, accident, strike or other industrial action, adverse weather conditions, delays in transport or by any other matter over which Furnishing B2B has no control.
• Delivery Dates
Delivery dates are estimated and given in good faith. Furnishing B2B will not be held liable for any costs incurred through late delivery providing that clients have been informed in advance of any changes which may occur with regard to delivery of furniture packages. In case of delayed installations due to late completions or any other reasons outside the control of Furnishing B2B, the company reserves the right to make reasonable & appropriate charges for related costs incurred.
•Acceptance of Goods All furniture and furnishings supplied and installed into clients’ properties are to be ‘signed off’ before taking possession of the property. Clients or their appointed representatives or agents, who fail to be available for signing off the completed work at the time of completion by Furnishing B2B contracted personnel, are deemed to have accepted the entire installation as satisfactory.
•Exchange of Goods and Refunds
All furniture and furnishings are subject to manufacturers T&C for exchange. Refunds are only made in exceptional circumstances and are subject to the discretion of the Company. No refunds or credits will be granted once installations are completed and ‘igned off’..
•Cancellation of Orders
Orders cancelled within 30 days of the scheduled installation date will incur full penalty charges. Cancelled orders outside this period may be issued with a credit note exchangeable for replacemnt goods. Cancelled orders for custom made furnishings will not be refunded or credited in such circumstance. All credits are granted at the discretion of the Company..
•Variation
All, or part of these terms & conditions may be varied at the discretion of Furnishing B2B Ltd.